One inkjet vendor that I use is iowaink.com, they have great prices and
excellent service. Never had a problem.

"Mark Guzowski" <mag@copper.nez> wrote in message
news:lmRF9.25735$0n4.2638741@newsfeed.slurp.net...
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> Amazon's prices were real nice on inkjet cartridges - and I've never
> ever had the remotest hint of fraud with Amazon, or outright lies.
>
>
> - -----Original Message-----
> From: Mark Guzowski [mailto:mag@copper.net]
> Sent: Friday, November 29, 2002 2:23 PM
> To: 'Roman Slipatchuk'
> Cc: 'janeb@priceless-inkjet.com'; 'mailroom@modelinkjet.com';
'webmaster@modelinkjet.com'; 'webmaster@priceless-inkjet.com'
> Subject: RE: Order #94103790893910970
>
>
> Your email is simply one big whine Ray - and much of how your web sites
> operate would indeed be considered outright fraud. Don't be stupid
> enough to claim everything's in stock without assuring such, don't claim
> everything will be shipped the same day without also assuring such, and
> don't have your customer service reps outright lie to me.
>
> Using my credit card for float, which assuredly is what you've done, is
> credit card fraud - no ifs ands or buts. Not reimbursing my credit card
> for the color cartridges is also of course fraud.
>
> You will indeed get the black carts back, and of course I will get the
> credit for all the cartridges with or without you, your company's
> actions have guaranteed such.
>
> You have a lot to learn about reality ray, and technology, and how to
> run a business. You'll no doubt learn the hard way, possibly in court
> or jail one day. Your personal apology is worthless, your lack of the
> most basic knowledge wrt technology, business, etc. indicates such.
> Welcome to reality - you guys are intellectual/internet children, and
> the biggest liars.
>
> Do you ship via the US Mail? Ever heard of mail fraud? Or indeed even
> wire fraud? Not a pretty thing to be involved in.
>
>
> - -----Original Message-----
> From: Roman Slipatchuk [mailto:ray@priceless-inkjet.com]
> Sent: Friday, November 29, 2002 1:20 PM
> To: mag@copper.net
> Subject: Order #94103790893910970
>
> Good morning, Mark
> Thank you for your faxed messages received today.
>
> Emails that were sent by you appeared in our mail system as "Invalid
> Digital
> Signatures" and therefore the system blocked them form the designated
> email
> boxes.
>
> I can understand and appreciate your frustration and view-point
> regarding
> the order placed. However, please understand that in todays technical
> environment, we as humans at times are mis-informed by the same systems
> we
> create. Whether its, Price-Less, Model Inkjet or the US Government,
> there is
> never 100% total accuracy in the information traveling within the
> organization or being communicated to outside parties.
>
> I can assure you we do our very best as "real people" to serve and
> satisfy
> the needs of our customers. However, we still have to function within
> the
> restraints of the system.
>
> I was curious as to what actually occurred with this order, therefore I
> have
> taken the time to personally determine what went wrong.
>
> Your specific order received on 11/21, processed on 11/22 and directed
> to be
> shipped from our Connecticut warehouse. At that moment there were (14)
> 12A1990 photo color Lexmark cartridges shown as being in physical
> inventory
> and another 220 on there way to our 3 warehouses. Otherwise, the
> inventory
> software would not have allowed for the order to process. Since actual
> shipped products are deducted from inventory at the end of the
> (shipping)
> day there was no way that our processing department would know exactly
> how
> many other orders for specific products went into the system during
> that
> processing period.
> Please keep in mind we act as a fulfillment warehouse center for 87
> additional dealers and websites that use our system.
> On average we ship about 2000 orders per day to retail customers and
> dealers
> around the country.
>
> Secondly, when products are re-ordered from the manufacturers
> themselves, we
> are at the mercy of the delivery information
> which they provide. Ninety percent of the time, if they give us an
> "Estimated Time of Delivery" the products arrive. If there is a glitch
> in
> their system the products don't arrive as we anticipate.
>
> Just this morning, (at 7:30 am) I was at Home Depot looking to pick up a
> replacement part to my grill, which was scheduled to arrive last Monday.
> Well it is not in and I was told to check back later in the afternoon or
> tomorrow. I have family from up North down for the Holiday and expected
> to
> treat them to a few barbequed meals. Guess, if the part doesn't arrive
> by
> Saturday morning, I'll just have to go and buy one of those cheap grills
> and
> use the old charcoal system to feed these people.
> Sure, it's disappointing but I know Home Depot is only concerned with
> getting the part to me but they are at the mercy of Weber or the
> commercial
> shipper.
>
> Mark, accept my personal apology that this order was not shipped
> promptly.
> Here is the RMA number to use when returning the (2) high capacity
> 12A1975A
> black cartridges.
> (RMA# 112902-61138RS)
> Upon receipt of the products full credit including the return shipping
> charges will be applied to your credit card.
> Please provide the entire credit card number which was used in the
> purchase.
> Our system deletes that information every time an order is processed and
> sent on to shipping.
> For our customers privacy and security this information is not retained
> in
> our data base.
>
> If you should decide to retain the cartridges, please call me and I'll
> have
> the 3 photo cartridges shipped on Monday.
>
> The back-ordered products arrived in our Florida/California warehouses
> on
> 11/27. So they are physically back in stock. (I checked this myself a
> few
> minutes ago.
>
> Have a wonderful Holiday weekend,
> Ray Slipatchuk
> Customer Service Supervisor
> ray@priceless-inkjet.com
> 877 408 3652
>
>
>
>
> - -----
>
> Mark Guzowski
> mag@copper.net
> eZine/Homepage: http://groups.msn.com/magWorks
>
> This message has been digitally signed. Authenticity can be verified
> upon request.
>
> A few of the words I live by: "Live life day to day, on your own terms
> (not someone else's). Set your own moral compass, let it not be set
> for you. Define your own self worth, let it not be defined for you.
> Your creativity (i.e., intellectual property) is yours to do with as
> you please; in absence of an explicit agreement to the contrary
> (signed by you) it is not for others to do with as they please."
>
> About the email content: This email reflects my opinions. If the
> content offends, and you are a member of law enforcement (e.g., local
> police, fbi, nsa, or rcmp), first ask yourself if you have a legal
> wiretap. If not, stop reading the email Ass. Otherwise, chill out -
> they're only my opinions after all.
>
>
>
>
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